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# IT OPERATIONS MANAGEMENT Tweet Book01

Managing Your IT Infrastructure in the Age of Complexity

Author: Peter Spielvogel, Jon Haworth & Sonja Hickey

Good IT is simply good business. But managing IT infrastructure has always been challenging. Virtualization and cloud computing make this even more difficult. In their daily work marketing HP Operations Center (formerly ...
RRP$27.95
Price$23.76
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*IE Business Etiquette CBT

*IE Business Etiquette CBT

Author: NII & Ilt Course Technology

This ILT Series course teaches students about the fundamentals of business etiquette. Students learn how to build relationships, create a professional appearance, develop positive relationships with co-workers, and pract ...
RRP$55.95
Price$47.56
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*IE Business Problm Solve CBT

Author: NII & Ilt Course Technology

This ILT Series course teaches students the fundamentals of solving business problems. It introduces students to the need for problem solving, ineffective responses to problems, the elements of an effective solution, and ...
RRP$55.95
Price$47.56
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*IE Conducting Meetings CBT

Author: Ilt Course Technology

This ILT Series course teaches students about planning, participating in, and concluding successful meetings. Students learn how to establish the purpose and agenda of a meeting, facilitate participants' progress toward ...
RRP$55.95
Price$47.56
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*IE Effective Presentatns CBT

Author: Ilt Course Technology

This ILT Series course teaches students about creating effective presentations. Students learn how to determine realistic presentation objectives, analyze the audience, use supporting materials effectively, organize a pr ...
RRP$51.95
Price$44.16
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*IE Excellence Srvc Adv CBT

Author: NII & Ilt Course Technology

This ILT Series course builds on the skills taught in the Excellence in Service: Basic course. In the Advanced course, students will learn how to determine what customers want, and evaluate the service provided. Students ...
RRP$61.95
Price$52.66
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*IE Excellence Srvc Bsc CBT

Author: NII & Ilt Course Technology

This ILT Series course teaches students the basics of customer service. Students will learn how to develop and maintain a positive attitude, show extra attentiveness to customers, use customer-friendly language, and deal ...
RRP$61.95
Price$52.66
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*IE Frontline Leadership CBT

Author: Ilt Course Technology

This ILT Series course teaches students how to deal with difficult employees. Students learn about the characteristics and sources of difficult behavior, effective techniques to prevent difficult behavior, and effective ...
RRP$55.95
Price$47.56
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*IE Prjct Mgmt Intermcbt

Author: Ilt Course Technology

This ILT Series course builds on the fundamentals taught in Project Management: Basic. In the Intermediate course, students will learn how to implement quality measures, handle project risks, acquire and motivate team me ...
RRP$69.95
Price$59.46
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*IE Project Mgmt Advcbt

Author: Ilt Course Technology

This ILT Series course builds on the skills taught in Project Management: Intermediate. In the Advanced course, students will learn about contracts, procurement, solicitation, integration, and the project management proc ...
RRP$69.95
Price$59.46
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*IE Project Mgmt Bsccbt

*IE Project Mgmt Bsccbt

Author: Ilt Course Technology

This ILT Series course teaches students basic project-management techniques, including managing time and costs. Students will identify the features and attributes of a project, the steps and variables of the project mana ...
RRP$69.95
Price$59.46
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*IE Project Mgmt Essnt CBT

Author: Ilt Course Technology

This ILT Series course teaches the fundamentals of project management. Students learn how to identify project participants, goals, objectives, activities, and constraints. Course activities also cover activity dependenci ...
RRP$69.95
Price$59.46
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A is for Accountability

A Guide to Accountability-based Management

Author: Ginty Burns

A quick and easy reference on the concepts of accountability-based management. This book is a must-have for anyone involved in workplace supervision or management.
RRP$24.95
Price$21.21
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A is for Advertising... B is for Branding - A Hands-On Guide to Improved Profits Through Marketing Your Kitchen & Bath Business - Volume 1

Author: Philip Zaleon

The purpose of this book is help you better market your kitchen and bath business. It is an easy read with practical tips, ideas and explanations of how to better compete with the "big boxes" and your competition.
RRP$34.95
Price$29.71
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I Am Creating My Own Experience

To Manifest Money

Author: Barry Thomas Bechta

In this inspirational book, Barry Thomas Bechta shares his journey to digging up and installing new Abundance beliefs to support your inner and outer journey to free flowing Abundance and cash flow. Your current money re ...
RRP$13.95
Price$11.86
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I Am Creating My Own Financial Freedom

The Story

Author: Barry Thomas Bechta

n this inspirational book, Barry Thomas Bechta share Bill Right's story. Bill wonders "What's it gonna take?" to create Financial Freedom. He is introduced to Shirley Rich who teaches Bill the inner and outer game belief ...
RRP$13.95
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I AM Creating My Own Financial Freedom

The Lessons

Author: Barry Thomas Bechta

In this inspirational book, Barry Thomas Bechta shares 58 Lessons that can help create Financial Freedom in your life. Barry shares the inner and outer game beliefs and actions to creating Financial Freedom. Are you comm ...
RRP$16.95
Price$14.41
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I am in Business with My ...

Money Matters

Author: Farid Ghalili

If you have no control of your business's financials you don't have control of your business. Small businesses provide the backbone for this country's economic stability. In I am in business with my ..., author Farid Gha ...
RRP$27.95
Price$23.76
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I Am John Galt

I Am John Galt

Today's Heroic Innovators Building the World and the Villainous Parasites Destroying It

Author: Donald Luskin & Andrew Greta

Inspired by Ayn Rand's characters in Atlas Shrugged and The Fountainhead, penetrating profiles of both the innovators who move our world forward and those who seek to destroy the achievement of others John Galt, the fict ...
RRP$34.95
Price$29.71
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I Am Unemployed ... Now What Do I Do?

An Organized Approach to Becoming Employed

Author: Wayne L. Anderson

It is a statement most people dread and hope to never hear: "I'm so sorry, but we have to let you go." When a job loss occurs, it is easy to panic, wallow in depression, and become pessimistic. But in truth, a successful ...
RRP$41.95
Price$35.66
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