This is a jargon-free, interestingly-written explanation of healthcare quality. It includes case examples. Using an engagingly-written, case-based approach, bestselling author Robert Wachter explains both the principles and real-world applications of healthcare quality - an emerging concept that is rapidly becoming a daily fact of life in clinical medicine. Case examples bring important concepts to life and key point summaries encapsulate essential information for busy clinicians and executives. This groundbreaking work delivers 'plain-English' coverage of difficult policy concepts. You will get information you can understand, and information you can immediately apply towards improvement of both your health outcomes and your bottom line. This title includes features such as: written in plain-English, not jargon-filled 'policy-ese,' so that clinicians can easily understand and apply its concepts; covers both the principles of healthcare quality, and the clinical applications; and, a perfect companion to "Understanding Patient Safety," also by Wachter.
This book is gaining real traction in corporate accounts and has established an outstanding reputation in its eight and more months on the market. It is also a great companion to "Understanding Health Policy." It includes case examples to ground concepts in the real world of medical practice, and also features Key Points Summaries to create a prioritized summary for busy clinicians and executives. | 
