This ILT Series course, rated 4.9/5.0 in overall quality by ProCert Labs, teaches advanced-level functions and features of Outlook 2003. Students will learn how to create custom toolbars, customize the menu bar and Navigation pane, use advanced search options, set and remove filters, and sort, group, and set rules for messages. They'll also learn how to work with notes, the Journal, advanced Calendar features, message templates, forms, public folders, newsgroups, and Outlook's security features. This course is approved courseware for Microsoft Office Specialist certification. Comes with CertBlaster exam prep software (download). Also available with a companion CBT program and student data files on CD-ROM.